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Rain Check Policy

We hope it never rains, but in case it does…

The start time may be delayed or the performance may be interrupted due to inclement weather or other reasons. If a performance is cancelled before one hour of playing time has elapsed,  including scheduled intermissions, your ticket will serve as your rain check.

Rain checks may be redeemed for a ticket of the same value for any performance in the same season, or for a refund of the ticket price. If a performance is given after a delayed start or resumes after an interruption, rain checks are not valid and may not be exchanged or refunded. We will make every effort to  present the performance, and typically will not cancel the performance before 9:30 pm. A delayed start time or the length of an interruption in the performance will be determined by theatre management on a per case basis.

Notice of delays or cancellations will be made over the theatre public address system and will also be posted online at www.muny.org and twitter.

In the case of a cancelled performance, beginning the following day, rain checks may be exchanged at The Muny Box Office for a ticket of the same value for any remaining performance of the same season subject to availability. Rain checks also may be redeemed for a full refund of the ticket price or donated back to The Muny. A refund will be issued to the purchaser on record with The Muny. A donation receipt reflecting the rain check value will be issued for tax purposes.

Rain checks must be redeemed by August 31, 2019 either in person or by mail to The Muny Box Office. Only actual, legible tickets, in their original form will be accepted as rain checks.