There are many online websites or “brokers” that will lead you to believe that they are an official website for ticket purchases for our shows. BEWARE of these websites!
Always start here to purchase tickets online.
If you purchase tickets from another website or ticket broker we cannot guarantee that those tickets are legitimate. If there is a problem with tickets purchased from such companies we will not be able to assist you.
If you believe you are victim of ticket scam, please use the following information to file a complaint with your Attorney General or the BBB.
Missouri Attorney General
Main page: www.ago.mo.gov
Follow the tab: Consumer Protection>Consumer Complaints
At that point you can complete an online survey, print a PDF form to mail or call 1.800.392.8222.
Illinois Attorney General:
Main page: http://www.illinoisattorneygeneral.gov/
Follow the tab: Protecting Consumers to fill out a PDF of a Consumer Complaint Form to mail or email as an attachment or call 1.800.243.0618.
Better Business Bureau St. Louis, MO
Main page: http://stlouis.bbb.org
Follow the tab: File A Complaint https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
Contact by mail or phone
Better Business Bureau of Eastern Missouri & Southern Illinois
211 N. Broadway, Ste. 2060
St. Louis, MO 63102
Office Hours: 8:30 – 5:00
Service Reps Available: 9:00 – 4:00