Ticket Scams

There are many online websites or “brokers” that will lead you to believe that they are an official website for ticket purchases for our shows. BEWARE of these websites!

Metrotix is the official online point of purchase for Muny tickets. You can access Muny tickets online by visiting www.muny.org or www.metrotix.com only.

Always start here to purchase tickets online.

If you purchase tickets from another website or ticket broker we cannot guarantee that those tickets are legitimate. If there is a problem with tickets purchased from such companies we will not be able to assist you.

If you believe you are victim of ticket scam, please use the following information to file a complaint with your Attorney General or the BBB.

Missouri Attorney General

Main page: www.ago.mo.gov

Follow the tab: Consumer Protection>Consumer Complaints

At that point you can complete an online survey, print a PDF form to mail or call 1.800.392.8222.


Illinois Attorney General:

Main page: http://www.illinoisattorneygeneral.gov/

Follow the tab: Protecting Consumers to fill out a PDF of a Consumer Complaint Form to mail or email as an attachment or call 1.800.243.0618.


Better Business Bureau St. Louis, MO

Main page: http://stlouis.bbb.org

Follow the tab: File A Complaint https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

Contact by mail or phone

 

Better Business Bureau of Eastern Missouri & Southern Illinois
211 N. Broadway, Ste. 2060
St. Louis, MO 63102
Phone: 314-645-3300
Office Hours: 8:30 – 5:00
Service Reps Available: 9:00 – 4:00
E-mail: bbb@stlouisbbb.org

 

3160 Buttonwood Drive, Ste. 200
Columbia, Missouri 65201
Phone: 573-886-8965
Fax: 573-886-8901
E-mail: manager@midmobbb.org
Website: www.stlouis.bbb.org/columbia