All tickets are non-refundable unless in the form of a rain check.

EXCHANGES

Out of town or unable to make a show? No problem! Subscribers are able to exchange tickets up to 24 hours before the show – guaranteeing not a moment of your summer tradition is missed!

All performances begin promptly at 8:15pm.

For the enjoyment of all and in consideration of the performers, please arrive on time and safely remain at your seat until the house lights have been turned on during intermission and at the end of the performance. If you must leave your seat during the performance, please do so as safely and quietly as possible.

On the opening day of each production, you may find out the running time by calling (314) 361-1900 or visiting Shows and clicking on the production you are coming to see. Here you will also find the online show program, cast, show synopsis and content or special effects that may have a bearing on patron comfort.

Weather: When inclement weather occurs and causes an interruption or delay to the performance, updates will be provided over the theatre’s public address system, video screens and posted on The Muny’s social media and on muny.org. 

Emergency Number: If you need to be reached during a performance, please leave your seat number and the House Manager’s number with your service or sitter. Muny House Management on performance nights: (314) 367-9191. 

The start time may be delayed or the performance may be interrupted due to inclement weather or other reasons. If a performance is cancelled before one hour of playing time has elapsed, including scheduled intermissions, your ticket will serve as your rain check. Rain check privileges are extended to ticket holders with a paid admission only. Rain checks may be redeemed for a ticket of the same value for any performance in the same season, or for a refund of the ticket price. If a performance is given after a delayed start or resumes after an interruption, rain checks are not valid and may not be exchanged or refunded. We will make every effort to present the performance, and typically will not cancel the performance before 9:30pm. A delayed start time or the length of an interruption in the performance will be determined by theatre management on a per case basis. Notice of delays or cancellations will be made over the theatre public address system and will also be posted on The Muny’s social media and on muny.org. In the case of a cancelled performance, beginning the following day, rain checks may be exchanged at The Muny Box Office for a ticket of the same value for any remaining performance of the same season subject to availability. Rain checks also may be redeemed for a full refund of the ticket price or donated back to The Muny. A refund will be issued to the purchaser on record with The Muny. A donation receipt reflecting the rain check value will be issued for tax purposes. Rain checks must be redeemed by August 31, 2024, either in person or by mail to The Muny Box Office. Only actual, legible tickets, in their original form will be accepted as rain checks.

Meet Us at The Muny! We encourage you to arrive early to avoid the traffic and to enjoy the full Muny experience. Treat yourself to savory nosh at the Culver Pavilion, delicious grab-and-go favorites, or unpack a picnic on the grass. And pop in to enjoy free entertainment in one of our preshow areas.

Concession stands, kiosks and other retail transactions made on the Muny campus are cashless and only offer credit, debit or Muny gift card payment options.

Get all the information you need regarding: